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Business

AI tokens are surging, but are profits?

By Eric December 7, 2025

In recent months, a new metric has emerged as a favorite among tech companies and investors, reshaping how success and performance are evaluated in the industry. This measure, often touted for its ability to provide a clearer picture of a company’s growth potential and operational efficiency, has gained traction particularly in the wake of economic uncertainties and shifting market dynamics. However, despite its growing popularity, experts caution that this metric comes with several caveats that could mislead stakeholders if not interpreted correctly.

The metric in question is often related to user engagement and retention, focusing on how actively users interact with a product or service over time. For instance, companies like social media platforms and streaming services have begun leveraging this measure to showcase their value to advertisers and investors alike. While it can highlight a company’s ability to maintain a loyal user base and attract new customers, it can also mask underlying issues such as declining revenue or customer satisfaction. Moreover, the reliance on this metric can lead to a narrow focus on short-term gains rather than sustainable growth, as companies may prioritize increasing user numbers over enhancing product quality or customer experience.

Critics argue that the tech industry’s obsession with this new measure may lead to inflated expectations and a distorted view of what constitutes success. For example, businesses might engage in aggressive marketing tactics or implement features that boost user engagement temporarily but do not contribute to long-term profitability. Moreover, this emphasis on engagement metrics can overshadow other important indicators of a company’s health, such as financial stability and market position. As the tech landscape continues to evolve, it is crucial for stakeholders to adopt a more holistic approach when evaluating company performance, considering a variety of metrics and the broader context in which they operate. Ultimately, while this new favorite measure can provide valuable insights, it is essential to approach it with a critical eye to avoid potential pitfalls.

The tech world’s new favourite measure comes with several caveats

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