GPs managed record number of online requests in October
In October 2025, the National Health Service (NHS) reported a significant surge in online General Practitioner (GP) requests, with over 8 million submissions recorded. This remarkable figure represents a 21% increase from September 2025 and a staggering 68% rise compared to the same month the previous year. The uptick in online requests reflects the NHS’s ongoing efforts to enhance accessibility and streamline the process for patients seeking medical assistance. With approximately one in three patients now opting for digital communication with their GP practices, the trend underscores a growing acceptance and reliance on technology in healthcare.
This increase aligns with the NHS’s broader strategy to modernize patient interactions and reduce the administrative burden on both healthcare providers and patients. The push towards digital solutions has been met with enthusiasm, as many individuals appreciate the convenience of being able to submit requests from the comfort of their homes. For instance, patients can now book appointments, request prescriptions, and access their medical records online, leading to improved efficiency and faster response times. The rise in online GP requests also highlights a shift in patient behavior, with more individuals recognizing the benefits of utilizing digital platforms for their healthcare needs.
The government and NHS are keen to build on this momentum, aiming to further integrate digital services into everyday healthcare practices. As more patients engage with their GP practices online, the potential for improved health outcomes increases, alongside a reduction in waiting times and enhanced patient satisfaction. The emphasis on digital healthcare solutions not only caters to the needs of a tech-savvy population but also positions the NHS to better manage resources and respond to the evolving landscape of healthcare delivery. As we move forward, the continued investment in technology will be crucial in ensuring that the NHS remains equipped to meet the demands of its patients while maintaining high standards of care.
More than 8 million people submitted their GP request online during October 2025, up more than a fifth (21%) on the previous month and up more than two-thirds (68%) on last year. The new figures come as the NHS and government strive to make contacting your practice as easy as possible. Around 1 in 3 […]
Eric
Eric is a seasoned journalist covering Health news.
