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Business

Retail Earnings Show Shoppers’ Resilience, but Some Stores Struggle

By Eric November 27, 2025

As the holiday shopping season approaches, retailers across the United States are gearing up for one of the most significant events on the retail calendar: Black Friday. Last year, shoppers flocked to malls and stores in places like Albany, N.Y., eager to snag deals and kick off their holiday shopping. This annual event is not just a shopping spree; it represents a crucial time for retailers, often accounting for a substantial portion of their annual sales. In 2022, the National Retail Federation reported that Black Friday alone attracted over 100 million shoppers, showcasing the event’s significance in consumer culture and the economy.

The atmosphere in Albany’s malls last year was electric, with retailers offering deep discounts and promotions to entice shoppers. Many stores opened their doors early, some even on Thanksgiving evening, to capture the eager crowds. Popular items included electronics, clothing, and home goods, with discounts reaching as high as 70% in some cases. Retailers also embraced online shopping, with many consumers opting for the convenience of browsing and purchasing from home. This shift towards e-commerce has been a game-changer, as retailers adapted their strategies to meet changing consumer preferences. The rise of online shopping during Black Friday has led to a more competitive landscape, pushing brands to enhance their digital presence and offer exclusive online deals.

As we approach this year’s Black Friday, the landscape continues to evolve. Retailers are not only focusing on price cuts but also on creating unique shopping experiences, both in-store and online. Many are investing in technology to streamline the shopping process, such as virtual try-ons and personalized recommendations. Additionally, sustainability has become a focal point, with consumers increasingly interested in supporting brands that prioritize eco-friendly practices. As shoppers prepare for the upcoming holiday season, the strategies employed by retailers this year will be closely watched, as they navigate the challenges of inflation, supply chain issues, and shifting consumer behaviors. Ultimately, Black Friday remains a pivotal moment for retailers, setting the tone for the entire holiday shopping season.

Black Friday shoppers at a mall in Albany, N.Y., last year. The holiday shopping season is a critical period for retailers.

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