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Sean Duffy Asks Travelers to ‘Bring Civility Back’ to Airports in New PSA

By Eric November 23, 2025

On Wednesday, the Secretary of Transportation launched an innovative civility campaign titled “The Golden Age of Travel Starts With You,” aimed at promoting respectful and courteous behavior among travelers and transportation staff. This initiative emerges in response to a noticeable decline in civility within the travel sector, particularly during the pandemic when frustrations were heightened due to travel restrictions and health protocols. The campaign seeks to foster a culture of kindness and understanding, encouraging passengers to treat each other, as well as transportation workers, with dignity and respect.

The campaign is not just a slogan; it is backed by a series of actionable strategies and resources designed to enhance the travel experience for everyone involved. For instance, the Department of Transportation (DOT) plans to roll out educational materials and interactive workshops that highlight the importance of civility in travel. The initiative also emphasizes the role of transportation employees, who often face undue stress and hostility from travelers. By promoting positive interactions, the DOT hopes to create a more pleasant atmosphere that benefits both passengers and staff. Examples of desired behaviors include patience during delays, respectful communication, and an overall spirit of cooperation.

In addition to these efforts, the campaign aims to engage with various stakeholders, including airlines, rail services, and other transportation entities, to ensure a unified approach to enhancing civility in travel. The Secretary of Transportation underscored that a collective effort is crucial for transforming the travel experience and making it more enjoyable for all. As travel continues to rebound post-pandemic, the “Golden Age of Travel Starts With You” campaign serves as a timely reminder that kindness and respect can significantly improve the journey, paving the way for a more harmonious travel environment.

The secretary of transportation kicked off a new civility campaign on Wednesday called “The Golden Age of Travel Starts With You.”

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