Flight Delayed or Canceled? Here’s What Your Airline Owes You
When traveling by air in the United States, understanding your rights as a passenger during flight delays or cancellations is crucial for navigating the often frustrating experience of air travel. According to the U.S. Department of Transportation (DOT), airlines are not legally required to compensate passengers for delays or cancellations caused by weather-related issues or other factors beyond their control. However, if a flight is canceled or significantly delayed, passengers have rights that can help mitigate the inconvenience. For instance, airlines must provide passengers with information about their rights and the reason for the cancellation or delay, ensuring that transparency is maintained during the process.
In cases where airlines are responsible for the disruption, such as mechanical issues or staffing shortages, passengers may be entitled to compensation. This can include rebooking on the next available flight at no additional charge, as well as possible meal vouchers or hotel accommodations if the delay extends overnight. Travelers should be aware that compensation policies can vary significantly between airlines, so it’s essential to review the specific airline’s contract of carriage, which outlines their obligations and the remedies available to passengers. For example, some airlines may offer travel credits or cash compensation for significant delays, while others may provide minimal assistance.
Additionally, it’s important for passengers to know how to advocate for themselves in these situations. Keeping all travel documents handy, documenting the delay or cancellation, and communicating directly with airline representatives can enhance the chances of receiving the appropriate compensation. Many airlines also have mobile apps and customer service lines that can expedite the rebooking process. As a best practice, travelers should familiarize themselves with their rights and the airline’s policies before flying, ensuring that they are prepared to handle any disruptions that may arise. By being informed and proactive, passengers can navigate the complexities of air travel with greater confidence and ease.
These are your rights as an airline passenger if your flight is delayed or cancelled in the US.
