Flight Delayed or Canceled? Here’s What Your Airline Owes You
Air travel can often be unpredictable, and understanding your rights as an airline passenger in the event of a flight delay or cancellation is crucial for navigating these disruptions. In the United States, the Department of Transportation (DOT) has established specific regulations to protect passengers, although the level of protection can vary significantly depending on whether the flight is domestic or international and the airline’s own policies. For instance, if your flight is delayed or canceled, airlines are generally required to provide you with information about your rights and any compensation or accommodations you may be entitled to.
When it comes to domestic flights, if an airline cancels a flight, they are obligated to offer you the choice of a refund or rebooking on a later flight. This refund should cover the total cost of your ticket, including any extras you may have purchased, such as baggage fees. In cases of significant delays, airlines may also provide meal vouchers or hotel accommodations, particularly if the delay is due to circumstances within their control, such as mechanical issues or staffing shortages. However, if the delay is caused by weather or other uncontrollable factors, the airline is not required to provide compensation. It is also important to note that airlines often have their own policies regarding compensation for delays, so checking the specific airline’s terms can be beneficial.
For international flights, the rules can differ, especially when traveling to or from countries that are part of the European Union, where passengers may have stronger protections under EU regulations. These regulations can entitle passengers to compensation of up to €600 for significant delays or cancellations, depending on the distance of the flight and the length of the delay. Moreover, travelers should be aware that in the U.S., the DOT requires airlines to provide clear information about their policies regarding delays and cancellations. Therefore, it is advisable to familiarize yourself with the airline’s contract of carriage, which outlines your rights and the airline’s obligations. In summary, while delays and cancellations can be frustrating, knowing your rights can help you navigate the situation more effectively and ensure you receive the compensation and support you deserve.
These are your rights as an airline passenger if your flight is delayed or cancelled in the US.
