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Just 5% of CRE companies have achieved their AI goals. Here’s why

By Eric November 2, 2025

A recent report by JLL has unveiled a significant trend in the real estate sector, revealing that a staggering 88% of investors, owners, and landlords are now piloting artificial intelligence (AI) solutions. This surge in interest highlights the industry’s recognition of AI’s potential to enhance operational efficiency, improve decision-making, and ultimately drive profitability. On average, these stakeholders are exploring around five distinct use cases for AI, indicating a robust commitment to integrating advanced technologies into their business models.

The use cases being piloted range widely, reflecting the diverse applications of AI in real estate. For instance, many companies are leveraging AI for predictive analytics, which can forecast market trends and tenant behaviors, allowing for more informed investment decisions. Additionally, AI-driven property management tools are enhancing tenant experiences by automating maintenance requests and optimizing rental pricing strategies based on real-time data. Moreover, AI is being utilized in marketing strategies, helping landlords target potential tenants more effectively by analyzing demographic data and online behavior. This multifaceted approach not only streamlines operations but also positions these stakeholders to better adapt to the rapidly evolving market landscape.

As the real estate industry continues to embrace AI, it is crucial for stakeholders to remain aware of the potential challenges and ethical considerations associated with its implementation. Data privacy, algorithmic bias, and the need for transparency in AI decision-making processes are important factors that must be addressed. Nevertheless, the overwhelming interest in AI among real estate professionals signifies a transformative shift that could redefine the industry’s future. By harnessing the power of AI, investors, owners, and landlords can not only enhance their current operations but also pave the way for innovative solutions that cater to the needs of a dynamic market. As these technologies mature, their impact on real estate could be profound, setting new standards for efficiency and tenant engagement.

Related articles:
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JLL found that 88% of investors, owners and landlords said they have started piloting AI, with most pursuing an average of five use cases simultaneously.

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Eric

Eric is a seasoned journalist covering Business news.

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