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Just 5% of CRE companies have achieved their AI goals. Here’s why

By Eric October 31, 2025

In a recent study conducted by JLL, a leading global real estate services firm, it was revealed that a significant 88% of investors, property owners, and landlords are actively piloting artificial intelligence (AI) technologies within their operations. This shift towards AI adoption highlights a growing trend in the real estate sector, where stakeholders are increasingly recognizing the potential of AI to enhance efficiency, improve decision-making, and ultimately drive profitability. On average, these entities are exploring around five different AI use cases simultaneously, signaling a robust commitment to integrating advanced technology into their business models.

The implications of this trend are profound, as AI can streamline various aspects of real estate management and investment. For instance, AI-driven analytics can provide insights into market trends and property valuations, enabling investors to make more informed decisions. Additionally, AI can enhance tenant experiences through personalized services and predictive maintenance, fostering better relationships between landlords and tenants. Examples of AI applications in the field include chatbots for customer service, machine learning algorithms for predictive analytics, and automated property management systems that optimize operational efficiencies. As the real estate landscape continues to evolve, the integration of AI is poised to redefine how stakeholders interact with their assets and manage their portfolios, ultimately leading to smarter, data-driven strategies in an increasingly competitive market.

Moreover, the JLL report underscores the urgency for real estate professionals to embrace these technological advancements or risk falling behind in a rapidly changing environment. As competition intensifies and consumer expectations shift, those who leverage AI effectively will likely gain a significant edge. The findings serve as a clarion call for the industry, emphasizing that the future of real estate will heavily depend on the ability to harness technology to meet the demands of a modern marketplace. As investors, owners, and landlords continue to explore the myriad possibilities that AI offers, the potential for innovation in real estate management is boundless, paving the way for a new era of operational excellence and strategic growth.

Related articles:
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JLL found that 88% of investors, owners and landlords said they have started piloting AI, with most pursuing an average of five use cases simultaneously.

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Eric

Eric is a seasoned journalist covering Business news.

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